Privacy Policy

1. Introduction

Training Delivery Platform ("TDP", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using TDP, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

• Name and contact information (email, phone number)
• Organization details (name, type, size)
• Billing information (processed securely by payment providers)
• Profile information (role, department)

Usage Information

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage patterns (features used, time spent)
• Learning activity (course progress, assessment scores)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative messages and updates
• Respond to inquiries and provide customer support
• Analyze usage to improve our platform
• Detect and prevent fraudulent activities
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our platform
• Your organization's administrators (if applicable)
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication measures
• Daily automated backups with point-in-time recovery

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookies through your browser settings, though this may affect some platform functionality.

9. International Data Transfers

Your data may be processed in countries where our servers are located. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance.